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How to Get Personal with Content Marketing without Being Creepy

Posted by Christina Clemens

11/3/16 2:07 PM

Imagine if you could give every visitor to your site an experience targeted particularly to their interests. Doing so might be easier than you think. You don't need to write special content catering to various demographics and interests. And you certainly don't have to write personally tailored posts.

All you need is a bit of information about your readers. From there, you can start targeting your posts to their idiosyncratic content consumption habits. Here's how to thread the needle between custom-tailored content and creepy intrusiveness.

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Topics: Content Marketing, Buyer Persona, customer development

Top SaaS Marketing Strategies For Scaling Your Company [eBook]

Posted by Katy Katz

3/17/16 5:00 AM

All marketing strategy should stem from a deep understanding of the values that are important to your ideal customer. But that is easier said than done.

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Topics: Content Marketing, Customer Success, SaaS Marketing, Churn, customer development, SaaS Marketing Tips, SaaS Ideas, SaaS Customer Cycle, SaaS Marketing Journey

The Importance of Customer Development for Startups

Posted by Trevor Hatfield

3/16/16 5:19 PM

Thanks to the technology available today, it’s easier than ever to start your own SaaS business. However, startups should beware of the many potential pitfalls that await them as they prepare to establish a solid footing amidst harsh competition. Most companies fail to perform the necessary steps to maximize their chances of success post-launch, with customer development being one of the most integral areas on which to place initial focus.

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Topics: SaaS Marketing, customer development, startup

Two Mistakes I See SaaS Founders Make All The Time

Posted by Nichole Elizabeth DeMeré

2/16/16 7:14 AM

Software as a Service, and any subscription-based business model for that matter, relies on customers who stick with them. Attracting the “sticky” kind of customer is a science, some might even say an art. And the stakes for perfecting the acquisition of long-term, high-yield customers are high – they’ll make or break your business.

So why do I see SaaS founders making the same two mistakes over and over again? 

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Topics: Customer Success, customer development

5 Worksheets You Need to Build Out Your Customer Development Strategy

Posted by Nichole Elizabeth DeMeré

1/21/16 9:40 AM

If you’ve read about the Product Death Cycle - a dire consequence of letting user feedback run you ragged - you may feel that asking prospective customers to guide your product development and marketing efforts is like waltzing on a pirate ship’s plank: One wrong step and you’re sunk. Yet, even though there are a myriad of missteps possible, customer development can save you from even more by giving you the precise information you need to find product/market fit.

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Topics: customer development

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