The SaaS Growth Blog

This is an updated version of the original post that was published November 2015.

Churn is what you don’t want. It’s customers leaving you. Saying yes, then saying “Ah, changed my mind.” It’s the breakup we don’t see coming (if only we’d seen the signs sooner!), and it not only hurts our egos, it hurts our businesses.

Topics: Customer Success, Churn, NoSaaSHoles

Interested in SaaS Inbound Marketing?

Missed The Fireside Chat with Slack CMO Bill Macaitis? Have no fear. The live blog is here!  

It's not every day that you get the opportunity to hear real industry experience, stories, tips, tools, and tactics from the world's greatest in your profession. Bill Macaitis, we believe, is one of the world's greatest in the SaaS marketing industry.  

Topics: Inbound Marketing, SaaS Marketing, NoSaaSHoles

What is a SaaSHole?

What is a SaaSHole anyway?  Let's start by defining this foreign term and uncover its origin.

Topics: SaaS Marketing, Churn, NoSaaSHoles, Product Marketing