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Because User Onboarding is Not a "Do-It-Once" Kinda Thing

Optimize Your User Onboarding with Purpose-Built Analytics

We'll take your data, interpret it for you, and tell you what onboarding changes to make to continually improve your conversions.

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Your dedicated User Onboarding Team

Monthly User Onboarding Experiments That Come From YOUR Customer Data

Dedicated User Onboarding Optimization

Contact Sales For Pricing
Onboarding Review
Mapping of your customer journey and key events
Installation of Inturact's purpose-built analytics layer to capture onboarding data
Monthly hour-long consulting call to analyze data and identify optimization opportunities
Suggested A/B tests to improve activation and conversion rates
Access to advanced client portal with embedded test results
Add-on Deep Dive analysis available for additional insights

Ideal For:

  • SaaS companies with 100+ monthly signups
  • Existing user onboarding flows to optimize
  • Commitment to continuous improvement testing
Get Started
Haven't touched your onboarding in a while?

Let Us Build Your Onboarding For You

We'll find your North Star Metric and build you an onboarding flow that gets users to "Aha"

What you get with Optimize

Your Fractional User Onboarding Team at a Fraction of The Cost
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Dedicated onboarding team that will work directly with you throughout the process
Dedicated onboarding team that will work directly with you throughout the process
Monthly Onboarding Improvements
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See where users are dropping off, % onboarded, activated users, their Habit Moments and more.
See where users are dropping off, % onboarded, activated users, their Habit Moments and more.
Real-Time User Onboarding Stats
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Our Data Scientists will take your existing customer data and find your North Star Metric
Our Data Scientists will take your existing customer data and find your North Star Metric
Data-Backed North Star Metric
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Identify actionable metrics, triggers, funnels and events to track
Identify actionable metrics, triggers, funnels and events to track
TOUCH
We dig into your data and identify opportunities to improve your onboarding, fix issues and suggest optimization tests.
We dig into your data and identify opportunities to improve your onboarding, fix issues and suggest optimization tests.
TOUCH
We track all ongoing tests for proactively improving drop-off and your sign up to paid conversion rates.
We track all ongoing tests for proactively improving drop-off and your sign up to paid conversion rates.
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Ready for Onboarding Conversions that go Up Every Month?

Schedule a Free Onboarding Strategy Session
Schedule a Free Onboarding Strategy Session

Add-On Services

  • Data Deep-dives

Have our data scientists deliver a 20+ page in-depth report on your user data

Some Example Reports:

  • Segmentation analysis - Identify your best-performing user cohorts
  • Feature correlation - See which features drive conversion and retention
  • User path analysis - Uncover common journeys prior to churn
  • Predictive modeling - Forecast future churn risks and conversion potential
  • Anomaly detection - Spot unusual trends requiring intervention
  • Natural language processing - Extract insights from text fields

Benefits:

  • Surface hidden insights beyond standard analytics
  • Better understand your highest-value user actions
  • Identify risk factors impacting engagement and retention
  • Discover opportunities to tailor experiences
  • Make smarter product and business decisions

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Signs You Need to Optimize Your User Onboarding....

  • You haven't touched your onboarding flows in a long time 
  • Traffic is going up but conversions are staying the same
  • You think adding new features or discounting prices would increase conversions
Get A Free Onboarding Review

Tiny improvements lead to
huge wins...

We know its tough to find the time to concentrate on optimizing your use onboarding internally. That could be due to lack of time, hands or knowledge but what if there was a dedicated team of user onboarding experts concentrating on this for you?
Higher Conversions
Increase free to paid conversions for all new and existing customers

With an onboarding process that gets your users to see the value in your product and upgrade, all without hand holding, you'll see an increase in conversions from your existing traffic.

  
Increase Returning Users
Keep more of your paying user

When your users see the value of your product, they’ll keep coming back and become a loyal and active advocate of your product.

  
Increase Revenue & Profit
Achieve truely passive revenue

With better onboarding, you’ll get more value out of your current leads, and be confident that any traffic you send either organic or paid will result in a positive ROI.

  
Lowered CAC
Spend less money acquiring new customer

As current users use your product more, they’ll continue to grow and achieve success, which means there’s a bigger chance they’ll upgrade to higher plans and add more features and addons to their account.

  
Increased LTV
Increase the life time value of each customer

Our onboarding won’t end once they convert, it will continue to educate them on new features, tools and add ons based on the actions in your app. This will keep your customers around longer and increase their chances of upgrading while becoming a more valuable customer.

  
Increased ARPA
Increase the average revenue per account

Our average revenue per account (ARPA or ARPU) will steadily increase as your onboarding helps keep more customers happy and enlighten them on the value of upgrading plans or addons.

  

“Since starting with Inturact, our number of leads, demos, and customers has steadily increased. They have brought a level of services that we could not have created ourselves. In summary, Inturact is our marketing department. We've been very pleased with them and plan to partner with them for a long time. "
Robert Davis President / CEO
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FAQs

How complex is the implementation process? Our team is experienced in implementing user onboarding strategies and tracking for various SaaS products. We'll guide you through the process and provide clear and concise documentation to ensure a smooth implementation.
How much time will I need to dedicate to working with the Optimize team?

We understand that our clients have busy schedules, so we work around your schedule and set up a dedicated Slack channel for communication. Additionally, our monthly 1-hour consulting calls allow us to efficiently work through any concerns or questions you may have.

The point of Optimize is to take User Onboarding tasks off your plate to free you up. 
How can I be sure that Optimize's services will work for my product? We use purpose-built analytics to identify opportunities for improvement and track optimization tests for B2B SaaS companies with self-directed onboarding. We also offer an onboarding audit to help you identify potential areas for improvement before committing to our services.
Can I cancel my subscription at any time? Yes, you can cancel your Optimize subscription at any time. We just need 30 days notice. 
How does Optimize help improve my user onboarding conversions?

Optimize uses purpose-built analytics to help identify actionable metrics, triggers, funnels, and events to track, dig into your data to identify opportunities to improve your onboarding, and suggest optimization tests to incrementally improve your user onboarding conversions.

This Onboarding Analytics layer does not replace your current tools. As long as you have a CDP, we will be able to deliver user insights. 
What services are included with Optimize? Optimize includes an onboarding audit, user onboarding strategy, advanced full funnel tracking, advanced client portal, monthly consulting calls, a dedicated Slack channel, 24-hour SLA on all requests, unlimited onboarding email revisions, optimization test management, and more.
How much does Optimize cost? Optimize's pricing starts at $1,500 per month, and we believe it is worth the investment because our proven SaaS user onboarding framework has helped numerous clients improve their user onboarding conversions and drive up their KPIs.
What type of companies can benefit from Optimize? Optimize is designed for self-serve products with a strong data culture looking to capture the momentum of a good onboarding situation.
Do I need a CDP to use Optimize?

Yes, you must have a CDP already set up, or you will require Optimize's tracking setup add-on before getting started.

We offer a tracking setup add-on service to ensure that your data is clear and accurate before we begin optimizing your user onboarding process. We'll work with you to implement product analytics tracking before moving forward.
What is a customer portal and what does it include? Optimize's customer portal allows you to access your activation dashboard, opportunities, and ongoing optimization tests.

Ready to Learn More?

Schedule a Free Onboarding Strategy Session
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Your Next Steps, Start Here.

Tell us a bit about how Inturact can help and schedule a discovery call. We want to make sure we are aligned and clear about how we can best help with your SaaS onboarding needs!