B2B SaaS Growth Consultant

Job Title: SaaS Growth Consultant - Account Manager

Location: 100% remote, US hours, high-speed internet and video required 

About Inturact

Vision: Bootstrapped SaaS companies rely on us to find scalability

We believe that every SaaS business has a path to growth. Founders might not know it, but with some effort, we can get them there. In business for over 15 years, we’ve helped many SaaS businesses at various stages find sustainable growth. 

Here is what some employees have said about our culture:

"Inturact is the opposite of cubicle culture. We encourage active communication and engagement between team members and clients. Remote work allows us to embrace a work-life balance. Get your work done with diligence and professionalism, then get on living.
At the same time this isn’t a ‘clock-in/out’ job. Inevitably extra time will need to be devoted in order to accomplish a task or job at times, but we won’t ask anything we ourselves don’t do as well. We take less sick days and more vacation days. Don’t abuse the system and it will allow for more flexibility in life."

"Inturact is a workplace where (physical) distance dissolves in the glow of shared purpose. A place where collaboration dances seamlessly across borders. A place where each individual’s idea finds a welcoming stage.  The best part: Ideas here aren’t bound by hierarchies. They sprout from every corner, nurtured by a culture that values every voice."

"Work is not merely a task. But, a passion. A playground where ideas bloom, friendship flourish and dreams take flight. In the past two years, I have made good friends for life at Inturact. I am given the opportunity to experiment or challenge the status quo. Have had my passion stoked and challenged every moment to get the best out of me."

Our Definition of a SaaS Growth Consultant

You are the glue that holds together Product teams, Marketing, Sales, Support and Strategy. When these groups get aligned, the business thrives. Your job is to seek this alignment by building strategy and then leveraging our team of writers, developers and designers to execute it. 

You’ll interface with CEOs, founders and their teams live and on Slack by guiding them through brainstorming, exercises, and training. 

To support your client goals, you’ll have a content strategist, writers, SEO specialists, paid ad specialists and even product analytics BI experts. 

Not all growth is good. At Inturact, we strive for sustainable growth, meaning it’s not all about the ads. We are hired to move business away from throwing money and quick-win hacks at problems. There is nuance and there is finesse when seeking high LTV ROI SaaS growth. Are you the person to get our clients there?  

Who we are looking for

• Can you manage the (virtual) room and guide a client conversation or brainstorm confidently?
• Can you delegate tasks and project manage and hold your team accountable for quality, ontime work?
• Can you listen to feedback calmly and decide to accept it or reject it rationally?
• Are you able to disagree with a client while also guiding them to a better solution?
• Do you get excited about learning new frameworks and tools to use? 
• Are you a compulsive problem solver when it comes to growing SaaS businesses?
• Can you quickly diagnose the real problem, not just take the client’s word for it, by asking really good questions and interpreting the data correctly?
• Can you code switch well? (ie. hang up with one business and pick up with the next without transition time)
• Can you move from high-level strategic thinking, like a vision statement, down to low-level execution, like building a HubSpot workflow?
• Are you able to dive into data and extract insights from it?

Responsibilities

• Enable sustainable growth for our clients through facilitating weekly calls and offering guidance via Slack
• Developing the growth strategy and goals for a client, starting with the pre-sales call
• Identify the best growth opportunities, then get them done, either by us internally, or by managing resources of the client, in other words, execute 
• Analyze data, from anything from Google analytics to from JTBD style interview transcripts to pricing surveys to product onboarding analytics, then extract meaningful insights
• Quality control your team of writers, designers, developers, SEOs and paid ad resources to make sure good work is getting done when promised
• Keep informed of industry trends, keep learning Growth frameworks and consulting skills
• Manage 5-8 clients at a time
• Update weekly scorecards 
• Present quarterly progress, QBRs, to clients 
• Have fun with a cool team

The role recommends proficiency in

• Jobs to be Done theory
• Product Led Growth
• Onboarding 
• Funnel building
• HubSpot or other marketing automation tools
• Miro or other virtual facilitation tools

You’re a fit if

• You have a strong B2B SaaS background, bonus if you’ve grown your own business
• You don’t need to be managed, you are intrinsically motivated to do a good job
• You can work 100% remote and still feel like you are part of a team
• You have a calm, confident and warm personality
• You think about the product at least as much as you think about marketing it

What you need to be considered

• 5+ years of experience in B2B SaaS Growth
• Client facing experience
• Ability to handle 5-8 simultaneous projects
• Ability to learn new things quickly
• Fantastic communication skills
• Collaborative and open minded personality