Mapping The SaaS Customer Journey

A SaaS Growth Template From Inturact. 

the-saas-customer-journey

Ready to map out your SaaS Customer Journey?

If you haven't already be sure to read our post on The SaaS Buyer's Journey & SaaS Customer Journey to give you a little better explanation of this template and how to apply it.

I know, I know, just give me the goods.

One last explanation of what you will get.

This template will help map out the process buyers go through to become aware of, evaluate, and purchase a new product or service and continues into the process of retention and advocacy. By mapping out this journey one can create clear messaging and content specifically to the discovery stages that potential customers are searching within and into the retention and advocacy stages.

This will ultimately help drive and convert more qualified leads while eventually retaining more customers and creating a brand advocacy army of evangelists.


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